Return Policy

taupe embroidered sneaker

Your satisfaction is important to us

If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund within 30 days of purchase. Returns must be unworn, in the state you received them, and in the original packaging. Merchandise not returned in the original packaging or original condition may not qualify for a refund.

Most returns take 5-10 business days to arrive at our fulfillment center. Once your returned merchandise arrives at our fulfillment center, we will inspect your return, process it into our inventory and complete your refund. Depending on your credit card company, it may take an additional 2-10 business days for the credit to post to your account.

If you are looking to do an exchange, then please leave us a note when you initiate the return. 

Domestic return shipping is free. As for customers outside of the US, international return shipping is paid for by the customer. 

To initiate a return, please use our automated return portal, if you checked out with an account. The portal will prompt you to provide the email you used to place your order and your order number.

If you have any questions or concerns, please reach out to us at We are always happy to help!